Prohibited & Insurance Exempt Items
Prohibited Items
Sending a prohibited item could result in failure of your item to be sent / the item destroyed and no refund given.
- GASES
- Aerosols
- Fuels of any kind
- LIQUIDS
- Aftershaves
- Alcoholic Beverages
- Aromatherapy Oil
- Fuels of any kind (i.e. Petrol)
- Paints (Matt, Silk, Gloss)
- Perfumes
- Oils (Lubricants, Cooking e.t.c)
- TECHNICAL / MECHANICAL
- Air Bags
- Ammunition & Firearms
- Batteries
- Chainsaws & Similar
- Engines
- Fire Extinguishers
- Gearboxs & Similar
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- BIOLOGICAL
- Animals Of Any Form (Alive Or Dead)
- Fish (Live Or Dead)
- Biological Samples
- Drugs (Including Prescription)
- Hazardous Materials
- Human Remains
- Infectious Substances
- Perishable Goods (All)
- PERSONAL
- Cash
- Credit Or Debit Cards
- Cheques
- Currency
- Documents (Outside The EU)
- Driving Licence
- Food Items (Perishable Goods)
- Lottery Tickets
- Passport
- Knives & Weaponry
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*If you feel your item may be similar to any of the below then please verify it can be dispatched with us prior to sending.
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Insurance Exempt Items
The items below are not covered under our insurance options, on any of our services
- INTRINSICALLY FRAGILE
- Art & Canvas Prints
- Ceramics & Figurines
- Bulbs, Chandeliers, Lighting & Similar
- Crockery & Fine China
- Glass & Glassware
- Mirrors & Mirror Frames
- PERISHABLE GOODS
- Fresh Foods
- Sweets & Confectionery
- NON-FIXED MONETARY VALUE
- Antiques Of Any Kind
- Jewellery & Precious Metals / Jewels
- Second-Hand & Vintage Clothes
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- MOVING PARTS
- Cameras & Similar
- Consumer Goods (e.g. Microwaves, Coffee Machines)
- PC Equipment & Similar
- Lab Equipment & Similar
- Consumer TV's & Projectors
- Event & DJ Equipment
- CONSEQUENTIAL LOSS EXAMPLES
- Important Documents
- Business Related Items
- Time Sensitive Items
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*Consequential Loss Is Not Covered For Under Any Of Our Insured Services, Examples Of Items That This May Be Applicable To Are Given Above
Special Provisions to the above:
Coverage for cosmetic damage to items still in good working order (Where coverage is purchased)
- Amplifiers - maximum parcel compensation value for damage is £200
- Apple Mac - maximum parcel compensation value for damages is £200
- Apple Mac Pro - maximum parcel compensation value for damages is £100
- Musical Instruments - maximum parcel compensation value for damages is £100 - must be sent in a hard case.
- Suitcase - A Suitcase Will Not Be Covered If This Is Used As Packaging For Internal Items
