Prohibited Items

The lists below show items which either can't be sent with the Argo Mail courier services, have special provisions or no compensation.

The following items (or any item similar in description or content) cannot be carried on any of our services.

Any person sending such an item may be subject to their ordering being cancelled without notice:

  • Aerosol
  • Aftershaves
  • Air Bag
  • Alcoholic Beverages
  • Ammunition
  • Animals Of Any Form (Alive Or Dead)
  • Any Item Containing Petrol (Liquid, Gas Or Fumes)
  • Aromatherapy Oil
  • Batteries
  • Biological Samples
  • Cash, Credit Cards, Debit Cards
  • Chainsaw
  • Cheques
  • Christmas Crackers
  • Counterfeit Currency
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Documents (Outside The EU)
  • Driving Licence
  • Drugs (Including Prescription)
  • Engines
  • Filth
  • Fire Extinguisher
  • Fish (Live Or Dead)
  • Food Items (Perishable Goods)
  • Fragrance
  • Gearbox
  • Gun
  • Hazardous Goods
  • Human Remains
  • Infectious Substances
  • Item Described As "Unknown"
  • Juice
  • Kayaks
  • Knives
  • Lighter
  • Liquids/Creams/Oils
  • Lottery Tickets
  • Meat
  • Milk Powder (Restricted In China To 6 Cans And Via The EMS Plus Service Only)
  • Mobile Phone With Or Without Sim To Any Residential Address In Turkey/Pakistan
  • Money/Cash/Currency
  • Nail Varnish
  • Oil
  • Paint
  • Passport
  • Perfumes
  • Perishable Good
  • Perishable Goods (All)
  • Plant
  • Printer Toner (International Parcels Only)
  • Replica Weapons
  • Seatbelt Tensioner
  • Settee
  • Sinks
  • Slush Syrup
  • Sofa
  • Stamps (Unless Franked)
  • Steering Wheel
  • Tickets
  • Toilets
  • Vehicle Bonnet
  • Vehicle Bumper
  • Water
  • Weapons
  • Windscreen
Special Provisions:
  • Amplifiers - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items.
  • Apple Mac - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items. (iMacs are covered for loss only)
  • Apple Mac Pro - maximum parcel compensation value for damages is £100, up to £2,500 compensation for lost items. (iMacs are covered for loss only)
  • Banjo - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Banjos must be sent in a hard case.
  • Cello - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Cellos must be sent in a hard case.
  • Food - maximum parcel compensation value for damages is £0, up to £0 compensation for lost items. Food is prohibited with Direct Entry but can be sent on a no compensation basis with all other available services.
  • Guitars - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Guitars must be sent in a hard case.
  • Mobile Phone - maximum parcel compensation value for damages is £2,500, up to £2,500 compensation for lost items. SIM card(s) must not be sent in the same consignment as the mobile phone(s) itself.
  • Suitcase - A Suitcase Will Not Be Covered If This Is Used As Packaging For Internal Items. - maximum parcel compensation value for damages is £0, up to £0 compensation for lost items.
  • Violin - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Violins must be sent in a hard case.

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

Any person sending such an item does so at his or her own risk:

  • Amber
  • Antique
  • Beswick Figure
  • Bottles
  • Bulbs
  • Camera
  • Canvas Print
  • Car Panel
  • Ceramics
  • Chandelier
  • China
  • Chocolate
  • Clock
  • Coffee Machines
  • Computer Monitor
  • Concrete
  • Confectionery
  • Crockery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Dinner Service
  • Documents
  • Fiberglass
  • Figurine
  • Fish Tank
  • Fishing Rods
  • Fragile Items (All)
  • Framed Painting
  • Framed Photograph
  • Gems or Gemstones
  • Glass
  • Glassware
  • Gold
  • Hamper
  • Headlight
  • Jewellery
  • Lamp
  • Lampshades
  • Lenses
  • Lighting
  • Lights
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Monitor (Including iMacs)
  • Non commercial
  • Ornament
  • Over Head Projector
  • Painting
  • Pewter Figures
  • Picture
  • Picture Frames
  • Plates
  • Porcelain
  • Poster
  • Pot
  • Pottery
  • Precious Metals
  • Print
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Sewing/Knitting Machine
  • Shower Screen
  • Silver
  • SIM Cards
  • Spectacles
  • Stoneware
  • Tail Lights
  • Telescope
  • Television
  • Tiles
  • Torches
  • Turntables
  • Vase
  • Vehicle Door
  • Velux
  • Vermiculite Board
  • Watch
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, etc.)
  • Window
  • Window Frame

Argo Mail

Units 5 Easter Park
Axial Way, Colchester CO4 5WY

t: 01206 800 400

Office hours:
8.30am–midnight, Monday–Friday

frequently asked questions

FAQs

Need some help? Check out our FAQs where most delivery questions can be answered!

Packaging Tips

Packaging Tips

Tips and guidelines to help keep your shipment safe.

Prohibited Items

Prohibited Items

Check out our list of items that can't be sent with our courier services.